Fonolo
JULY 5, 2023
’ 6 Secrets for Boosting Customer Satisfaction in the Contact Center Forge emotional bonds with customers Striking a chord emotionally with your audience will win you customers for life. Communicate better internally This is an often-overlooked key issue for bigger, complex businesses such as airlines.
Comm100
JANUARY 14, 2016
To provide world-class customer support on social media, you will need to entrust brand ambassador(s) to manage your accounts regularly, and provide immediate answers and replies to customer questions, concerns, and issues. Modern consumers prefer live chat over other contact methods because it is fast, convenient and immediate.
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