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Your App Marketplace & the Importance of Product Partnerships

aircall

As SaaS companies grow , they begin seeking out willing partners to build even more integrations using the public API. However, with hundreds of potential app partners (some of which are higher quality than others), choosing the right one to integrate into your platform is essential for customer experience.

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8x8 Launches Speech Analytics and Integration Framework

8x8

Herb Kelleher, the iconic leader of Southwest Airlines made an insightful statement about strategic plans: “We have a strategic plan. 8x8 X Series has enhanced speech analytics to provide voice of the customer insights, enabling companies to optimize customer experiences through data-driven decisions. Wallboards.