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Your App Marketplace & the Importance of Product Partnerships

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As SaaS companies grow , they begin seeking out willing partners to build even more integrations using the public API. For example, Uber has partnered with airlines to simplify the door-to-door travel process, opening up new markets for both brands and serving both of their customers better.

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8x8 Launches Speech Analytics and Integration Framework

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Herb Kelleher, the iconic leader of Southwest Airlines made an insightful statement about strategic plans: “We have a strategic plan. It’s called doing things.”. We couldn’t agree more with this sentiment. Provides voice-of-the customer insights for 100% of calls. Workforce management. Improve staffing efficiency.