Calabrio Awarded Workforce Innovation of the Year at Customer Contact Week Excellence Awards
CSM Magazine
JUNE 22, 2023
Calabrio ONE seamlessly unifies workforce optimisation, agent engagement, and business intelligence solutions into the only enterprise-grade, true-cloud workforce performance suite. Agent Empowerment and Scheduling: Grant is Calabrio ONE’s AI-enabled virtual assistant who has revolutionised scheduling for agents and managers alike.
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