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Best Contact Center Software in 2023

JustCall

While your call agents strive for favorable first-call resolution metrics, your business should focus on providing them with the right customer contact center software that lets them do their job well. What are Contact Center Software Solutions?

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Ditch the Script? Agent Empowerment Improves Customer Service

Edify

“I’m so happy I was able to help you today, ma’am!” Well, actually, you didn’t.