The Gig Economy is Paving the Way for Agile Customer Service
TechSee
MAY 4, 2021
Economic and logistical challenges have resulted in businesses turning to the gig economy to support and scale their customer service and sales efforts while lowering their fixed costs and in-house overhead. Agent Burnout. In fact, Everest Group estimated that U.S. In fact, customer service turnover in the U.S
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