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Beyond Issue Resolution: Why It Makes Sense to Outsource Content Review to Your Contact Center Partner

BlueOcean

This is especially important in the age of native advertising, where ad content looks a whole lot like the content you’re publishing yourself. In the next few paragraphs, we will make the case for content review having a natural home with your outsourced customer care provider. Outsourcing Content and Ad Review to Your Contact Center.

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Tyler Riddell is the Vice President of Marketing for eSUB with over 15 years of experience in Marketing, Product Management, Advertising, and Public Relations. This will improve campaign performance overall including agents’ service levels. Tyler Riddell. The most effective way for contact centers to increase efficiency is…”.