Advertising Benchmark Brand ambassadors Upselling 
Fonolo
JULY 5, 2023
How they approach upselling opportunities Upselling is something that all your customer-facing employees should be doing — not just sales. Personal Experience Marketing and Advertising Word of Mouth and Social Cues 1. They’re great for finding your own benchmarks and can be used to segment your data very easily.
Comm100
FEBRUARY 5, 2018
According to Gallup , there are three types of customers: Fully Engaged — Customers who are loyal to a product, and who serve as true brand ambassadors. Actively Disengaged — Customers with no emotional attachment to a company, who will easily switch brands and actively antagonize brands that cause them difficulties.
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