Ecommerce , CX and the ‘New Normal’ – BPO / Outsourcing Companies Support Brands
Anexa BPO
SEPTEMBER 5, 2021
In the interest of identifying, and capitalizing on these massive changes and 2021 ecommerce trends, there has never been a better time for brands and companies to include BPO (outsourcing) as part of their business model. By 2027, it’s projected that social commerce will account for $604 billion in sales. And e-commerce?
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