Balto

JUNE 23, 2022

“The anti-script doesn’t mean that you should wing it on every call… what anti-script means is, think about a physical paper script and an agent who is reading it off word for word… you’re taking the most powerful part of the human out of the human.” Share on Twitter. Share on Facebook.

Scripts 52

Scripts Coaching Contact Center Surveys 52

Callminer

AUGUST 1, 2017

Rachel Ivers worked as an Inside Sales Representative for 8z Real Estate for one and a half years. She also worked for zavvie, a real estate marketing startup. Additionally, she works at the CU Boulder Real Estate Center. Interactive agent scripts from Zingtree solve this problem. James Pollard.

Contact Center 334

Contact Center Call Center Average Handle Time Real estate 334

Vistio

APRIL 2, 2022

Michele’s an accomplished speaker, author, executive team member, and consultant. And I saw no downside in that business model, so I decided to take the leap out on my own, away from the corporate environment and start my own consulting company. I find it so interesting, Michele.

Contact Center 52

Contact Center Real estate Customer Service Self service 52

CrazyCall

AUGUST 16, 2019

If you want to master direct selling, account-based sales, and field sales this will be one of the best sales podcasts for you! What Quotable offers is plenty of medium-length episodes with top-notch guests who share their strategies on how to be a better sales leader, how to close big accounts, and how to improve your B2B processes.

Sales 115

Sales B2B Coaching Personalization 115

JustCall

MARCH 23, 2023

For instance, your IVR prompt may read out: “ Press 1 to speak with a Support Agent; Press 2 to speak with a Sales Agent; Press 3 to get in touch with the Accounts Department. From real estate to airlines, the IVR call in process is an important part of your customer support.

Interactive Voice Response 52

Interactive Voice Response Real estate Call flow Scripts 52