article thumbnail

Could poor audio quality be affecting your call center's customer experience?

Spearline

For outbound sales and marketing calls or agent callbacks, customer experience can similarly suffer from poor audio quality, but so also can average call times – with an immediate impact on your bottom line. Agent experience. You can read more about our test types here and learn more about our products here.

article thumbnail

The importance of audio quality for contact centres

Spearline

In a Gartner webinar recently on customer service technology trends, one of their analysts referenced their prediction that about 40% of the new applications for chatbots and virtual assistants being piloted this year would be abandoned by 2020. Customer experience.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Remote Sales Tips| 19 Hacks for Remote Sales Success

JustCall

However, to maintain the same level of professionalism, it will be wise for you to take these tips and hacks into account. Holding regular team check-ins through video meetings is also crucial for holding them accountable. Kevin Dorsey, VP of Inside Sales at Patient Pop has been managing almost 100 sales reps remotely.

Sales 98
article thumbnail

Remote Sales Tips| 18 Hacks for Remote Sales Success

JustCall

To maintain the same level of professionalism, it will be wise for you to take these tips and hacks into account. Holding regular team check-ins through video meetings is also crucial for holding them accountable. Get a business VPN that offers remote access to your office network for your sales team. Make your goals measurable.

Sales 52
article thumbnail

Remote Sales Tips| 18 Hacks for Remote Sales Success

JustCall

To maintain the same level of professionalism, it will be wise for you to take these tips and hacks into account. Holding regular team check-ins through video meetings is also crucial for holding them accountable. Get a business VPN that offers remote access to your office network for your sales team. Make your goals measurable.

Sales 52
article thumbnail

Inbound Sales: How to Get More Qualified Leads in 2021

JivoChat

Inbound vs. Outbound Sales. So, what’s the difference between inbound and outbound sales? Inbound sales is a strategy that begins when a prospect, who has already expressed interest in your products or services, gets in touch with your sales team. Image source ). Image source ). Advise on the Best Solution.

article thumbnail

14 Best Sales Tools to Build the Ultimate Sales Toolkit

JustCall

To take your sales communication up a notch, you will need to deploy suitable tools. Here are some sales call tools and communication software to amp up your sales efforts-. A cloud phone system, JustCall is the perfect addition to your outbound sales tool kit. Account-based Sales Tools .

Sales 98