Accountability Business Process Outsourcing Inbound sales Outbound sales 
OctopusTech
SEPTEMBER 9, 2023
Call center outsourcing refers to a strategic business decision made by a company to delegate its customer support inquiries from a third-party source often called a Business Process Outsourcer (BPO) rather than hiring an in-house team of employees.
Anexa BPO
SEPTEMBER 2, 2022
Resilient – considering that rejection and difficult customers are unavoidable in the world of sales and customer service, it’s important to remember that the best agents don’t take things personally, but simply adjust their strategy accordingly. Accountable – superstar agents hold themselves accountable at every step.
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