Global Response

JULY 23, 2023

We selectively match our specialists to each brand so they embody your culture at every customer touchpoint. Sky-High Costs The Problem: Adding on a call center creates yet another line item that must be budgeted and accounted for—and in today’s economy, that’s a difficult problem to get around.

Call Center 62

Call Center outsourcing Bilingual agents Service level 62

Global Response

JUNE 20, 2023

Challenges and Mitigation Strategies Of course, every outsourcing location has challenges that must be accounted for. Save money and increase sales with a brand-obsessed, people-first team that delivers a high-touch, superior customer experience, every time. How many agents will you need to hire to achieve your goals?

Call Center 62

Call Center outsourcing Bilingual agents Education 62

Global Response

NOVEMBER 14, 2023

For example, if you’re looking for Spanish and French service, as well as English, a smartshoring team might consist of agents in the US, Mexico and Tunisia to provide all the language support you need, while still giving you a unified and cost-effective team. Ready to perfect your CX?

Call Center 62

Call Center Bilingual agents outsourcing Telemarketing 62