Predictive Dialer vs Auto Dialer: What You Need to Know
aircall
MAY 14, 2021
Sales and support agents don’t have to wait for someone to answer the call or a machine to pick it up. Predictive dialers are efficient tools for sales and support. An auto dialer uses predictive dialing to make calls while a sales or support agent finishes up a call. You get to your destination a whole lot faster.
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