Quality Contact Solutions

DECEMBER 31, 1969

Creating the perfect telemarketing compliance program is challenging. Outbound telemarketing managers will tell you that ensuring their outbound telemarketing is compliant is one of the things that keeps them up at night. Here are the primary risks of outbound telemarketing: TCPA compliance. Do Not Call compliance.

Telemarketing 63

Telemarketing Consulting Consulting Abandon rate 63

JustCall

MARCH 14, 2023

Automatic call screening is a VoIP feature that benefits both small and large businesses. However, this feature is not enough to identify spammers and robocalls who call from virtual numbers with multiple connections. VoIP call screening stores carrier names and phone numbers in CNAM (calling name) database.

Best practices 52

Best practices Interactive Voice Response voip Abandon rate 52

aircall

MAY 14, 2021

With VoIP technology, auto dialers can also work with PBX business phone systems that use SIP trunking. Some auto dialers have built-in voice detection software, and they can tell whether a human picked up the call or whether the call went to a voice mailbox. Choosing the Right VoIP Phone System.

voip 62

voip Telemarketing Scripts Abandon Call 62

aircall

AUGUST 18, 2021

What Is Call Recording Software? Generally, call recording software is a computer program that automatically records incoming and outgoing telephone calls. At a call center , it refers to recording past conversations between customers and agents for sales and marketing purposes such as: Qualifying leads.

Coaching 71

Coaching Government Abandon rate Call Center 71