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Auto Dialer Software: What is Auto Dialer and When to Use it

JustCall

The auto dialer acts as a co-pilot for sales teams. The ideal software for outbound sales campaigns, an auto-dialer increases sales productivity by as much as 200%. The auto dialer software usually comes as a part of a cloud-based phone system. . All unanswered and abandoned calls are filtered out.

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19 Important VoIP Features (Every Modern Business Needs)

JustCall

VoIP is much more than just about making and receiving voice calls. The technology brings a plethora of rich features that can empower sales and customer support teams to perform at their peak and enjoy limitless possibilities. In this post, we discuss various VoIP phone features that you should look for in VoIP software.

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What Is a Sales Call Centre and How Is It Beneficial?

JustCall

The attention is on every sales call center! Sales call centers have become essential to many businesses, serving as customers’ first point of contact and providing valuable support and assistance. One of the most significant benefits of call centers is their ability to provide fast and efficient customer service.

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Set Up a (Successful) Sales Call Center: A Guide to Start from Scratch

JustCall

The attention is on every sales call center! In a bid to cut back on their costs, many companies are now looking to outsource their call operations. In this comprehensive guide, we will cover all the steps and details you need to get a complete understanding of how to start, run and grow a successful sales contact center.

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TOP 20 Call Center Metrics Managers Can’t Ignore (FREE EBOOK)

CrazyCall

Customers call, agents resolve their queries, managers supervise, all things seem to run their course… STOP! Outbound and inbound customer services should be constantly measured to be improved. Inbound call center metrics: Inbound Call Volume. First Call Resolution. Call Abandonment Rate.