2030 Coaching Interactive Voice Response Multichannel 
Hodusoft
JANUARY 3, 2024
billion by 2030. CCaaS platforms often include features designed to enhance the customer experience, such as intelligent routing, personalized interactions, and multichannel support. IVR (Interactive Voice Response) / virtual attendant IVR system uses voice and touch-tone inputs to interact with caller.
JustCall
APRIL 18, 2023
Did you know the global call center AI market will increase 10x by 2030, reaching the $9,949.61 Call Whispering Coach your reps during live calls when the deal is going south. It comes with advanced features like real-time call transcription, AI scoring, moment analysis, sentiment analysis, coaching insights, and live agent assist.
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