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Revolutionizing Guest Services with Chatbots in the Hospitality Industry

Netomi

These AI-powered tools are revolutionizing how hotels and travel agencies interact with their guests, offering convenience, speed, and personalized service. They are not just tools for responding to inquiries but automating tasks, personalizing experiences, and enhancing guest satisfaction. billion by 2028.

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Chatbot Marketing: 11 Actionable Use Cases (With Examples)

JivoChat

In fact, the global chatbot market is expected to see a compound annual growth rate of nearly 25% between 2021 and 2028. Chatbots free up customer support staff to work more directly with consumers and provide more personalized services. Personalize messages. Chatbots increase conversions. Source: JivoChat. Schedule calls.

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Conversation Intelligence: The key to success in customer conversations

JustCall

billion , from 2022 to 2028, with a CAGR of 21.8%. So, while you’re on the call with the customer, the solution can leverage AI, NLP, and machine learning in real-time to provide insights and situational prompts to help personalize your pitch and say just the right things that land well with customers and prospects.