Remove 2028 Remove Chatbots Remove Personalization Remove Upselling
article thumbnail

Revolutionizing Guest Services with Chatbots in the Hospitality Industry

Netomi

One such innovation that has gained considerable momentum is the use of chatbots. These AI-powered tools are revolutionizing how hotels and travel agencies interact with their guests, offering convenience, speed, and personalized service. Chatbots have evolved significantly since the early days of simple automated responses.

article thumbnail

Chatbot Marketing: 11 Actionable Use Cases (With Examples)

JivoChat

One technology leading the way online is chatbot marketing. In fact, the global chatbot market is expected to see a compound annual growth rate of nearly 25% between 2021 and 2028. This means savvy marketers and business people are turning to chatbots and other conversational marketing tools at quickly escalating rates.

article thumbnail

Conversation Intelligence: The key to success in customer conversations

JustCall

billion , from 2022 to 2028, with a CAGR of 21.8%. So, while you’re on the call with the customer, the solution can leverage AI, NLP, and machine learning in real-time to provide insights and situational prompts to help personalize your pitch and say just the right things that land well with customers and prospects.