Remove 2028 Remove Personalization Remove Surveys Remove Upselling
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Chatbot Marketing: 11 Actionable Use Cases (With Examples)

JivoChat

In fact, the global chatbot market is expected to see a compound annual growth rate of nearly 25% between 2021 and 2028. A recent survey showed that a whopping 90% of consumers expect an instant response when they have customer-service-related inquiries. Most customers expect immediate responses. Chatbots increase conversions.

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Conversation Intelligence: The key to success in customer conversations

JustCall

billion , from 2022 to 2028, with a CAGR of 21.8%. So, while you’re on the call with the customer, the solution can leverage AI, NLP, and machine learning in real-time to provide insights and situational prompts to help personalize your pitch and say just the right things that land well with customers and prospects.