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Chatbot Marketing: 11 Actionable Use Cases (With Examples)

JivoChat

In fact, the global chatbot market is expected to see a compound annual growth rate of nearly 25% between 2021 and 2028. A recent survey showed that a whopping 90% of consumers expect an instant response when they have customer-service-related inquiries. Conduct surveys. Upsell and cross-sell. Source: Jenny.

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Conversation Intelligence: The key to success in customer conversations

JustCall

billion , from 2022 to 2028, with a CAGR of 21.8%. AI-powered tools enable them to upsell or clinch the deal by providing key insights into the customer’s buying journey, thereby boosting revenues. Facilitates sales revenue projection based on analysis of trends and market surveys, and historical sales data.