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Revolutionizing Guest Services with Chatbots in the Hospitality Industry

Netomi

Chatbots are at the forefront of the hospitality industry, from managing bookings to handling customer queries and providing personalized recommendations. Post-departure, they assist in gathering feedback, managing follow-ups, and maintaining engagement, which is vital for customer retention. billion by 2028.

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Chatbot Marketing: 11 Actionable Use Cases (With Examples)

JivoChat

This means marketers have all kinds of resources at their fingertips and can connect with customers and manage relationships on a variety of channels. From powerfully-built CRMs to drive home sales to project management software that keeps campaigns organized, the right tech can help get the job done. Upsell and cross-sell.

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Conversation Intelligence: The key to success in customer conversations

JustCall

billion , from 2022 to 2028, with a CAGR of 21.8%. Conversational intelligence can simplify and enhance the operations of your management, marketing, and sales teams. They also receive expert guidance from their sales managers, who analyze recorded calls and identify where reps are doing well and where they can improve.