Remove 2028 Remove Employee engagement Remove Omni-channel support Remove Personalization
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The need for CX

TMP Direct

CX has grown in recent years to become a primary driver of growth, customer satisfaction and employee engagement. The size of the US CX industry is expected to grow 15% annually from 2021 to 2028. Investing in CX pays off with strong customer relationships, personalized digital solutions and innovative products or services.