2028 Customer Service Customer Support Enterprise 
Call Experts
MAY 20, 2021
Back-office services: accounting, infotech (IT) services, personnel (HR), attendance tracking, employee call-out solutions, quality control, and payment processing. Front-office services: phone and customer service, appointment management, outbound sales, lead verification, surveying, after-hours customer support, and call-forwarding.
JivoChat
JUNE 9, 2021
Marketers all around the world are opting for this kind of customer connection automation. In fact, the global chatbot market is expected to see a compound annual growth rate of nearly 25% between 2021 and 2028. It’s a fact: today’s customers want real-time and on-demand information from businesses. Conduct surveys.
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Hodusoft
MARCH 21, 2024
from 2021 to 2028. Whether it is about offering customer support or managing the data, BPO plays a key role in the success of today’s businesses, connecting companies with specialized services across borders. As per a report , the global BPO market size was valued at $221.5
JustCall
MARCH 24, 2020
Many enterprises embraced the remote working mode in the last decade. It is anticipated that by 2028, 73% of teams will work remotely. Enterprises are increasingly relying on virtual solutions for different aspects of their business. Meanwhile, customer support teams can also sustain their workflows, from anywhere, at any time.
JustCall
MARCH 9, 2023
Conversation intelligence is an AI-powered technology used by customer-facing groups to gain valuable insights into every customer interaction. billion , from 2022 to 2028, with a CAGR of 21.8%. The system then analyzes the text to extract important information about your customers’ needs, wants, and concerns.
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