article thumbnail

10 Effective Ways to Reduce Costs in Your BPO Contact Center

Hodusoft

10 Effective Ways to Reduce Costs in Your BPO Contact Center Business Process Outsourcing (BPO) contact centers play a vital role in today’s modern businesses. They help manage customer interactions by serving as the initial point of contact. As per a report , the customer care BPO market is estimated to rise from US$22,598.82

article thumbnail

The Wholehearted Traveler and Other 2024 Travel Trends

The Petrova Experience

Before trip planners outsource you to ChatGPT, start curating something special. Billion by the end of 2028.” Credit card companies are creating airport lounges and curating airport lounge experiences as differentiators for their customers. Be ready to respond with value. Build itineraries with emotional charge.