Select VoiceCom Blog
MARCH 1, 2023
With customers worldwide becoming more and more tech-savvy every year, companies are looking for ways to become more reachable, ensuring that their market sees them as dependable brands that can keep up with their demands. Besides availability, customers consider channels in deducing “good customer service.” billion by 2027.
Netomi
APRIL 19, 2022
To offer a sense of the sheer size and exponential growth of the gaming market, in 2021 it was valued at USD $198 billion, and, by 2027, it is expected to reach a value of USD $340 billion. Thousands of commenters chimed in , and many posted harsh comments related to the gaming company’s customer service.
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JustCall
APRIL 3, 2023
Irrespective of the state of the phone calls, inbound call centers are an essential part of businesses today, providing a critical point of contact for customers to get support, make purchases, or get answers to their questions instantly. dollars by 2027. This can lead to a poorer quality of customer service as fatigue sets in.
JustCall
APRIL 5, 2022
If you run a business, it’s time to reinforce voice communication with modern capabilities. Remember, 92% of all customer interactions happen on the phone. So, do away from the traditional on-premise phone systems and arm your sales and customer support teams with agile solutions. VoIP is the answer. Introduction.
JustCall
APRIL 5, 2022
If you run a business, it’s time to reinforce voice communication with modern capabilities. Remember, 92% of all customer interactions happen on the phone. So, do away from the traditional on-premise phone systems and arm your sales and customer support teams with agile solutions. VoIP is the answer. Introduction.
JustCall
APRIL 5, 2022
If you run a business, it’s time to reinforce voice communication with modern capabilities. Remember, 92% of all customer interactions happen on the phone. So, do away from the traditional on-premise phone systems and arm your sales and customer support teams with agile solutions. VoIP is the answer. Introduction.
NobelBiz
NOVEMBER 6, 2023
The estimated value of the global contact center software market by 2027 is $110 billion , according to Replicant. It’s the strategic approach of being accessible to customers across various communication channels while ensuring a consistent and unified experience. alone by 2040.
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