Nicereply

APRIL 13, 2022

Recently, AI impact (not only in customer service) has been so high that the global AI market value might reach $267 billion by 2027. It’s time for AI to continue evolving and boosting the customer service experience. For example, Nicereply is using a chatbot by Chatra , and so far, it is doing a great job.

Customer Service 119

Customer Service Chatbots Self service Healthcare 119

Netomi

AUGUST 16, 2023

trillion by the year 2030 – Enterprise Apps Today The projected annual growth rate by the year 2027 is 33.2% – Enterprise Apps Today Generative AI market valued at $8.65 billion U.S. billion U.S.

Enterprise 52

Enterprise Chatbots Healthcare Entertainment 52

Select VoiceCom Blog

MARCH 1, 2023

Future-proofs your business Customers always want superb customer service round-the-clock, which is why some may favour chat services more. billion by 2027. Consider both your business’s and your customers’ values, as excellent business operations go beyond customer service and simplicity of purchase. billion in 2027.

Customer Service 52

Customer Service Self service Wait times Chatbots 52

JivoChat

MAY 13, 2021

billion by 2027, up from $365.5 It’s becoming increasingly beneficial to support customers with intelligent self-service and automated customer contact systems. 33% of global customers say chatbot interactions are “very effective” in dealing with customer service issues. from 2017 to 2022. Digital banking.

Banking 52

Banking Chatbots Self service Advertising 52