JustCall

APRIL 3, 2023

An inbound sales call center is an absolute necessity. Salesforce predicts that an overwhelming 92% of all customer interactions still happen over the phone. However, the same survey suggests that 85% of customers express dissatisfaction with their phone experience. dollars by 2027.

Call Center 40

Call Center call center solutions Average Handle Time Technical Support 40

Quiq

NOVEMBER 9, 2021

Chatbots power many of these operations, which process messages from consumers to provide relevant responses, involving a live customer service representative if needed. This efficiency saves time and labor for the customer service team, allowing them to direct their efforts toward the most complex tasks and problems. .

Chatbots 52

Chatbots Upselling Abandon rate Surveys 52

JivoChat

MAY 13, 2021

Online stores with a social media presence have an average of 32% more sales than those without. Before COVID, online grocery sales were growing and becoming an important part of the retail industry’s future. with sales of over $5 billion in 2020. billion by 2027, up from $365.5 The industry is growing 23% year-over-year.

Banking 52

Banking Chatbots Self service Advertising 52

OctopusTech

NOVEMBER 21, 2022

Business owners can increase their client’s experience, lower additional costs or charges in payment methods, decrease cart abandonment rate, and improve their customer retention rate by choosing the best payment gateways for their eCommerce store. Will that app help you to improve the conversion rate?

Banking 62

Banking Accountability Abandon rate APIs 62