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With sales in this market projected to soar again in 2021, the need for quality customer service has also increased. . Where contact centers enter the game is in the post-production customer support stage. MORE
Customers run any business today. This demands pure persuasion in terms of learning from your customers , understanding their behaviours, their attitudes, their lifestyles that can influence their decision. Brands need to rethink ways to win customers and create better connections with them. By harnessing the power of cognitive technologies, companies can generate valuable connections with customers. Customer value ? Win customers with cognitive solutions. MORE
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