Hodusoft

APRIL 17, 2024

billion in 2026, at a compound annual growth rate (CAGR) of 7.9 Telecom Telecom companies use auto attendants to route calls to different support tiers or departments such as technical support, sales, or billing. As per a report released by Cision PR Newswire, global auto attendant systems are expected to grow from USD 4.2

Real estate 52

Real estate Scripts Interactive Voice Response First call resolution 52

Fonolo

SEPTEMBER 11, 2018

As a closing note, consider this story from last month, in Bloomberg, about global bank HSBC: Why Banks Are Giving Tellers Raises, Instead of Firing Them All. Conventional wisdom is that the job [of bank teller] – held by almost a half-million Americans – is entering a sharp decline.

Customer Service 89

Customer Service Banking Contact Center Call Center 89

Fonolo

SEPTEMBER 11, 2018

As a closing note, consider this story from last month, in Bloomberg, about global bank HSBC: Why Banks Are Giving Tellers Raises, Instead of Firing Them All. Conventional wisdom is that the job [of bank teller] – held by almost a half-million Americans – is entering a sharp decline.

Customer Service 52

Customer Service Banking Contact Center Call Center 52