2026 Banking Call Center Technical Support 
Fonolo
SEPTEMBER 11, 2018
The title of last week’s post was “AI is Not Reducing Call Center Agent Employment”. looking at employment stats, call center seats sold, toll-free numbers issued, and so on). This matters because, if you sell call center seats for a living (e.g. Local vs. Global. Both things can be true. Balance of Forces.
Hodusoft
APRIL 17, 2024
billion in 2026, at a compound annual growth rate (CAGR) of 7.9 According to one research by Call Center Helper three-quarters (73 percent) of respondents scored their IVRs as a three out of five, indicating an average impression. billion in 2020 to USD 6.7
Fonolo
SEPTEMBER 11, 2018
The title of last week’s post was “AI is Not Reducing Call Center Agent Employment”. looking at employment stats, call center seats sold, toll-free numbers issued, and so on). This matters because, if you sell call center seats for a living (e.g. Local vs. Global. Both things can be true. Balance of Forces.
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