Playvox

DECEMBER 16, 2021

Employee engagement is one of the most challenging aspects to master in the contact center. That’s why many organizations are putting increased emphasis on improving their company culture in order to improve employee morale. Shifts in attitude, conduct, and performance can steer employees in the right direction.

Gamification 79

Gamification Contact Center Employee engagement Average Handle Time 79

CSM Magazine

MARCH 29, 2022

It’s also about the long run because a productive workforce leads to additional benefits such as increased employee engagement, enhanced well-being, and a more positive workplace environment. In this article, we will talk about 7 ways to improve employee productivity. 7 Ways to Improve Employee Productivity.

Morale 52

Morale Entertainment Employee engagement Accountability 52

Playvox

FEBRUARY 23, 2022

Are your employees excited to come to work each and every day? Employee engagement is one of the most challenging aspects to master in the contact center. That’s why many organizations are putting increased emphasis on improving their company culture in order to improve employee morale.

Gamification 73

Gamification Contact Center Employee engagement Morale 73

SharpenCX

JUNE 9, 2021

And, about 36 million Americans will be fully remote by 2025. But many will continue to offer a hybrid model to employees, with flexibility to allow remote work as desired. And all of these qualities are directly connected to employee engagement. . This is an increase of 16.8 million people compared to pre-pandemic rates.

Management 67

Management Contact Center Employee engagement Engineering 67