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How to Increase Customer Engagement by Creating an Omnichannel Experience

aircall

Our 2021 ECommerce report found that top indicators of good customer service include: Resolution of issues in the first interaction. Fast response to customer service calls. Friendly and empathetic customer service professionals. billion people used social media in 2020 , and by 2025, that number is expected to grow to nearly 4.41

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Top 30 SaaS Companies in India

SmartKarrot

SaaS (Software as a service) has become a buzzword in recent years. A SaaS company is a service provider that hosts applications and makes them available to customers over the internet. India has seen exponential growth in SaaS investments in the last decade. This article will help you –. IBSFintech. Freshworks.

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