Remove 2025 Remove CRM Remove Employee engagement Remove Gamification
article thumbnail

How Effective Is eLearning For Call Center Training & Operations?

JustCall

It is expected that by 2025, eLearning will reach $ 325 billion. Not all employees are under one roof; thus, eLearning For Call Center Agents promotes educating employees who are working from home and inculcates learning by doing. Let us consider some facts here: The eLearning market isn’t new but is now over 21 years old.