2025 Chatbots Customer Care Interactive Voice Response 
Lumoa
JUNE 23, 2021
Did you know that American businesses risk losing a whopping $494 billion in revenue from poor customer care? In the age of smartphones, where support is only a click away, consumers have massive expectations when it comes to customer service.
REVE Chat Blog
DECEMBER 5, 2019
Some of the successful chatbot examples and case studies implemented by big brands show that customers are willing to interact with bots if done correctly. Hence following a right bot strategy and tailoring your chatbot to meet your use case plays an important role in overall customer experience.
Serenova
FEBRUARY 3, 2020
AI-powered Interactive Voice Response (IVR), chatbots and real-time translation are examples of developing, customer-facing solutions that can improve the customer and agent experience. Social Customer Care. Cloud and CCaaS. More on that below.).
Expert insights. Personalized for you.
83 
Let's personalize your content