Remove 2024 Remove Customer Service Remove Finance Remove Wait times
article thumbnail

Embracing Conversational AI for Contact Center Success in 2023

SmartAction

Don’t let limited finances hold you back! Gradient Text The Pitfalls of Waiting Until 2024 Still considering a delay? Dissatisfied Customers: Customers expect instant resolutions and consistent experiences. Gradient Text Don’t Wait, Seize the Opportunity!

article thumbnail

58 Conversational AI Statistics You Can’t Ignore

Netomi

By 2027, it is projected to reach close to $455 million – Gartner Adoption and Usage of AI and Chatbots by Businesses The adoption of AI for digital marketing among marketers worldwide increased from 29% in 2018 to 84% in 2020 – Statista Nearly 80% of customer-facing virtual assistants used by tech workers worldwide are utilized for customer (..)