Experts Reveal: The Art of Managing Key Customers
SmartKarrot
JANUARY 30, 2024
This information, coupled with an industry-standard framework known as the OGSM model (Objectives, Goals, Strategies, and Measurement), forms the basis of a success plan. Using the OGSM framework, QBRs focus on quantifiable benchmarks, indicating whether the client is on the right track to achieving their goals.
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