Remove 2024 Remove Analytics Remove industry standards Remove Metrics
article thumbnail

Experience the Evolution: HoduSoft Showcasing HoduCC Omnichannel CX Suite at Enterprise Connect 2024

Hodusoft

Experience the Evolution: HoduSoft Showcasing HoduCC Omnichannel CX Suite at Enterprise Connect 2024 “Customer experience is one of the two core pillars of customer retention.” The event provides HoduSoft with the opportunity to connect with industry professionals and discuss how their solutions can transform organizations.

article thumbnail

Generative AI is Shaping The Future of Contact Centers in 2024

Balto

But that’s just a small part of what you can do with an advanced language model — you can do more things, such as comparing this quarter’s metrics with those of the previous quarters. 115% Increase in Compliance: Ensure regulatory compliance and build a contact center that operates seamlessly within industry standards. $3M+

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

A Comprehensive Guide to Virtual Call Center and Contact Centers

Hodusoft

As per recent stats the number of remote call center agents is expected to grow by 60 percent from 2022 to 2024. Personalized Customer Experiences Virtual call center platforms often include features like advanced analytics, customer segmentation, and personalized scripting tools.

article thumbnail

Your guide to generative AI and ML at AWS re:Invent 2023

AWS Machine Learning

Learn how to utilize your datasets using Amazon SageMaker and Amazon Bedrock as well as popular frameworks like PyTorch with AWS compute, storage, and analytics. See demos on how to build analytics dashboards and integrations between LLMs and Amazon QuickSight to visualize your key metrics. Reserve your seat now!

article thumbnail

Philips accelerates development of AI-enabled healthcare solutions with an MLOps platform built on Amazon SageMaker

AWS Machine Learning

These capabilities are essential for demonstrating compliance with regulatory standards and ensuring transparency and accountability in AI/ML workflows. AI/ML specification report generation for regulatory compliance AWS maintains compliance certifications for various industry standards and regulations.