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The Future of Call Centers: Predictions and Trends for Call Center Software

Hodusoft

The Future of Call Centers: Predictions and Trends for Call Center Software The year 2023 is a crucial year for tech breakthroughs. How can call centers be left behind? A major contribution goes to call center software, which is the life force of every call center.

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CLI LAUNCHES PROPRIETARY VIDEO INTERPRETING PLATFORM

Certified Languages International

MERFi will provide clients with seamless interpretation services with access to 230+ spoken languages plus American Sign Language and 24/7 support. The launch of MERFi furthers our mission by giving clients the best possible language access solution for their customers and communities.” PORTLAND, Ore. And in the U.S.,

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Call Center Outsourcing: Pros, Cons, and Best Practices

OctopusTech

The dedicated call centers handle day-to-day customer queries such as solving credit card issues, checkout process problems, and many more. It is a strategic method by which businesses can lower their operational costs and optimize customer service solutions.

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10 Best Call Center Software: 2023 Updated List

JustCall

The key is to first identify your needs and then choose from among the call centre platforms with features that meet your outlined needs. JustCall is perfect for small and mid-sized companies looking to implement a complete call center solution. Check out its pricing here. Who is JustCall best suited for?