A Mature Customer Experience Program is a Business Imperative in 2022
Satrix Solutions
JANUARY 24, 2022
The pivoting in 2021 marked a change in the power dynamic of CX across the board, and as we look ahead to 2022, the maturing of an internal CX program within the organization is vital to maintaining the existing customer base and expanding within your industry. 3 business strategy recommendations for 2022.
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