Outsource Consultants

JUNE 15, 2022

Automotive factory lines have now nearly halted due to shortages of semiconductors and other parts, as the industry was left unprepared to meet demand. For companies, like those in the automotive industry, that rely heavily on missing manufactured goods, this shortage has increased call volumes and the need for contact center agents.

Automotive 128

Automotive Transportation Contact Center Agent burnout 128

JustCall

NOVEMBER 25, 2022

The top 10 trusted voice analytics software of 2022 are shown below. Numerous clients and partners, including Resmed, Pearson, 23andMe, Accolade, and Group 1 Automotive, have confidence in Observe.AI. The post Trusted Voice Analytics Software of 2022 appeared first on. Keep a call recording archive.

Analytics 52

Analytics Cloud contact Coaching Telecommunications 52

Anexa BPO

OCTOBER 16, 2022

Whether analyzing the airline industry – where safety is paramount – or the telecommunications sector – where stability is of the utmost value – or the automotive industry, where outsourcing and supply chain are critical factors – resilience looms as the key to success…it’s literally survival of the fittest (and the fastest).

Telecommunications 52

Telecommunications Finance Banking Automotive 52