Quality Contact Solutions

DECEMBER 20, 2021

AURORA, Nebraska (December 9, 2021) ?Quality QCS offers many contact center and telemarketing?services services , including outsourced sales, upselling, cross-selling, surveys, lead generation, sales lead qualification, appointment setting, inside sales, technical support, and inbound customer service. SOC 2 Type 2?certification.?.

Call Center 52

Call Center Telemarketing outsourcing B2C 52

OctopusTech

JANUARY 14, 2021

Outsourcing customer support services to third-party BPOs reduce organizational stress and save additional operational costs. billion in 2021 with around 9.6 The need for a BPO company is indispensable to support the business operations in handling the technical tasks. Technical Support. Experienced Agents.

outsourcing 62

outsourcing Technical Support Multi-channel support Education 62

TechSee

MARCH 7, 2019

The contact center industry continues to face extremely high agent turnover, with some outbound and telemarketing centers experiencing attrition rates as high as 27% annually. In fact, Gartner predicts that by 2021, 25% of digital workers will use a VEA on a daily basis, up from less than 2% in 2019. Building a better VEA.

Gamification 104

Gamification Contact Center Agent Empowerment Self service 104