CCNG

NOVEMBER 9, 2022

Automatically aggregate, synthesize and analyze collective data and present it in functional real-time management dashboards to every stakeholder. Integrate holistic coaching, intelligent workflows, gamification, performance-based compensation and other capabilities to engender teamwork, accountability and collaboration.

Gamification 195

Gamification Customer Experience CCNG Employee engagement 195

Liveops

MARCH 11, 2021

A 2021 Enterprise Blueprint for Remote Work: 5 Proven Methods to Optimize Agent Productivity and Reduce Attrition. Give your agents time to adapt. Now the hard part is managing the engagement and productivity of those team members. Having the right person in place sets the foundation for a successful work-at-home environment. .

Gamification 118

Gamification Enterprise Contact Center Contact center software 118

Liveops

MARCH 15, 2021

A 2021 Enterprise Blueprint for Remote Work: 5 Proven Methods to Optimize Agent Productivity and Reduce Attrition. Give your agents time to adapt. Now the hard part is managing the engagement and productivity of those team members. Having the right person in place sets the foundation for a successful work-at-home environment. .

Gamification 62

Gamification Enterprise Contact Center Contact center software 62