Quality Contact Solutions

OCTOBER 25, 2021

By Marcia Jenkins, Senior Operations Manager According to the 2021 Membership Marketing Benchmark report, it has been a challenging year for association membership. Telemarketing is a successful way to engage with members throughout their membership lifecycle, even those who have let their membership lapse. Is it failing?

Telemarketing 98

Telemarketing Scripts Benchmark Upselling 98

Spearline

JULY 6, 2022

There are a number of reasons outbound call campaigns are important to contact centers. Telemarketing/sales calls, customer service callbacks, marketing research or surveys are just a few of the types of outbound calls. Research has shown that people are four times more likely to answer a call from a local number.

Contact Center 98

Contact Center Telemarketing Scripts Surveys 98

NobelBiz

DECEMBER 1, 2021

Maintaining the concentration on the phone script The script is a really handy tool on which many contact centers rely. Nothing sells better than being natural, once agents have mastered the basics, used their imagination, and set themselves free from the script. appeared first on NobelBiz.

voip 52

voip Scripts Contact Center CRM 52