Remove 2021 Remove Bilingual agents Remove Customer Service Remove outsourcing
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Why Geo-Redundancy is Key to a Successful Outsourcing Strategy

Outsource Consultants

Rather, by outsourcing to multiple locations in different regions, companies have access to a larger pool of potential employees to draw from when looking to fill open positions. By outsourcing to multiple regions, companies can access these specialized skills while outsourcing more general inquiries to lower-cost options.

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Ecommerce , CX and the ‘New Normal’ – BPO / Outsourcing Companies Support Brands

Anexa BPO

Ecommerce took centre stage, and those drastic innovations, along with the need for businesses to duplicate in-person shopping experiences as part of their customer experience, have created a new normal in consumerism. Understanding your customer is key to your growth. Today’s customer expectations extend beyond the initial purchase.

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B2B Has Its Own CX Challenges

Anexa BPO

BPO outsourcing companies like award-winning Anexa can impact your company’s ability to harness this potential. Anexa is a customer service veteran, with an exceptionally skilled workforce of bilingual agents who recognize the importance of the 2023 ‘customer experience’ and specialize in delivering just that.

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