Kayako
JULY 11, 2019
Leaders, do you know how to lead high morale for great customer service delivery? Customer service work in help desks , contact centers, technical support teams, and ecommerce centers is challenging and stressful. In other words, are you leading morale for great customer service? Start by Removing These 9 Morale Killers.
IdeasUnlimited
JANUARY 6, 2021
While TravelWifi’s internal team handled day hours, IdeasUnlimited took on night coverage 7 days a week for customer support, tier 1 technical support, and order processing. Today, the services IdeasUnlimited provides to TravelWifi encompass the following: 24/7 customer support. Multilingual support.
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IdeasUnlimited
JANUARY 6, 2021
While TravelWifi’s internal team handled day hours, IdeasUnlimited took on night coverage 7 days a week for customer support, tier 1 technical support, and order processing. Today, the services IdeasUnlimited provides to TravelWifi encompass the following: 24/7 customer support. Multilingual support.
TechSee
MARCH 7, 2019
With this high turnover presenting a significant challenge to contact centers in terms of cost, productivity and morale, it is not surprising that there’s an ongoing global trend towards fostering agent development and enhancing their day-to-day activities. Building a better VEA.
Netomi
JANUARY 5, 2022
He has been named one of the “Top 100 Digital Marketers of 2019” by both Brand24 and BuzzSumo and a “Top 50 Social Media Marketing Influencers to Follow” by TopRank. . In all of her keynotes and workshops, Kate’s insights will teach you how to lead morale, engage employees like never before, and wow the customer with personal comfort.
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