Remove 2019 Remove B2C Remove Omni-channel support Remove Technology
article thumbnail

The need for CX

TMP Direct

Global CX technology spending is expected to reach $641 billion in 2022. The incredible growth of CX technology spending shows the huge demand from customers for digital solutions and that companies are willing to invest in future-ready systems. 76% of executives say improving CX is a high or critical priority. TMP’s role.