The need for CX
TMP Direct
SEPTEMBER 23, 2021
56% of B2C companies have a dedicated CX team, with most formed in the last one to two years. The number of brands improving their CX in 2020 was up 13% from 2019, and the number is expected to grow further in 2021. Our support staff and custom IT abilities provide our clients with a fully customizable experience. TMP’s role.
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