Chatbot Marketing: 11 Actionable Use Cases (With Examples)
JivoChat
JUNE 9, 2021
Chatbots free up customer support staff to work more directly with consumers and provide more personalized services. In fact, between 2018 and 2023, chatbots are expected to save companies in the retail, healthcare, and banking industries $11 billion. Chatbots increase conversions. Chatbots reduce costs. Source: JivoChat.
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