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How Two Healthcare Leaders Improved Both Quality of Care and Bottom Line Growth with Patient Transfer Services

Revation Systems

Likewise, Banner Health found that between 2016 and 2018, referral volume had declined significantly. However, their communications system couldn’t provide a clear picture of existing service levels. It also jeopardized patient safety because transfer agents couldn’t bring participants together in one call.

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5 things we love about Talkdesk

Talkdesk

Founded to bring a paradigm shift into the realm of call center solutions, it became the first CCaaS unicorn startup in 2018.

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Roper St. Francis Healthcare Improves Patient Experience through Real-Time Data

Revation Systems

Now, Revation’s LinkLive technology handles every session that comes into our call center from beginning to end. The level of control that I now have over my operation since using the LinkLive call center solution has significantly increased. The Solution. Donte Lazarus , Roper St. Francis Healthcare.

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Roper St. Francis Healthcare: A Real-Time Centralized Scheduling Solution

Revation Systems

The lack of real-time, easily accessible data for the call center’s performance limited the ability to improve overall patient experience in today’s digital ly transform ed healthcare system. The Solution . Francis went live with Revation’s LinkLive multimedia call center solution in April of 2018.

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Analytics and Communications: Bridging the Gap

Revation Systems

Francis sought a new call center solution that could provide valuable insight to help the organization analyze and improve its level of service and quality of care. Francis went live with Revation’s LinkLive multimedia call center solution in April 2018.

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Analytics and Communications: Bridging the Gap

Revation Systems

Francis sought a new call center solution that could provide valuable insight to help the organization analyze and improve its level of service and quality of care. Francis went live with Revation’s LinkLive multimedia call center solution in April 2018.